Our Special Needs Plan (SNP) provides coverage for individuals with disabilities, and complex or more than one medical condition. If you need extra help receiving care, we have resources to support you.
The SNP plan provides additional benefits like transportation services, hearing aid supplement, an over-the-counter allowance for health products, and up to $1,800 in dental coverage.
To be eligible for this plan, you must qualify to receive both Medicare and Apple Health (Medicaid) benefits.
Integrated Care Management Program
Community HealthFirst provides Integrated Care Management Program services to all MA Special Needs Plan 014 (HMO SNP) members.
An IMC specialist will assist you and your health care team in transitions of care and maximizing the resources available to you.
You will receive a letter with a health risk assessment (HRA) when you enroll and again annually to help us identify areas that we can assist you in optimizing your health care needs and support.
We are committed to helping SNP members transition from one care setting to the next, and back to their medical homes. Your care management specialist will answer any questions you have about changing care facilities.
Behavioral Health Services Only
This program is for dual eligible Medicaid and Medicare members (or those who pay service fees). This plan provides coverage for mental health services only.
Health plans administering Integrated Managed Care also offer Behavioral Health Services only plans. If you are eligible for Apple Health coverage on a fee-for-service basis, you may choose a Behavioral Health Services Only plan. For clients who do not select a plan, HCA will automatically enroll them into a BHSO plan. A BHSO fact sheet is available online.
For Community HealthFirst MA Special Needs Plan 014 (HMO SNP) members wanting more information on the Integrated Care Management Program, please contact us from 8:00 a.m. to 8:00 p.m., seven days a week at 1-800-942-0247 (TTY Relay: Dial 7-1-1).