The Provider Directories can be used to locate primary care providers, hospitals and specialists.
As a member of Community Health First Medicare Advantage, you must choose an in-network Primary Care Provider (PCP) and use your in-network PCP to get your medical care. The only exceptions are emergencies, urgently needed care when the network is not available (generally, when you are out of the service area), out-of-area dialysis services, and cases in which CHPW authorizes use of out-of-network providers.
Use our Provider Directories to find an in-network provider, or you can use our online search tool or call Customer Service from 8:00 am to 8:00 pm, 7 days a week at 1-800-942-0247 (TTY: 7-1-1). You can also call Customer Service if you would like a hard copy of any of our Provider Directories mailed to you.
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- Primary Care Directory
- Directory of Specialists, Western Washington
- Directory of Specialists, Eastern Washington
- Pharmacy Directory
- Vision Network Directory
We contract with Vision Services Plan, or VSP, to provide you with vision services. The VSP Advantage Network provides you with a list of contracted providers.
You may go to any of our network providers listed in the VSP Advantage Network Directory above. While you are a member of our Plan, you must use network providers to get your covered services except in limited cases such as emergencies or urgently needed out-of-area care. With the exception of emergencies or urgent care, it may cost more to get care from out-of-network providers.
To make sure a provider or facility is still in the network, you can contact the provider’s office or our Customer Service Department toll-free at 1-800-942-0247 (TTY Relay: Dial 711) between 8 a.m. and 8 p.m., 7 days a week.
The pharmacy and provider networks may change at any time. You will receive notice when necessary.