Provider Portal User Guide

To make it easier for you to use the new HealthMAPs provider portal, we have put together a guide to help familiarize you with the software. Here are some key highlights to get started:

Accessing the Portal

Get started by creating your online portal account. This includes choosing your user login ID and password and setting up your security questions and answers. A HealthMAPS provider portal account allows you to view CHPW eligibility, benefits coverage, and claim information for CHPW members.

How to Create a CHPW Provider Portal Account

You will need to complete and submit the online Provider Registration form to CHPW.
Follow these step-by-step instructions to create your HealthMAPS provider portal account.

Before You Begin

You will need know your Billing Tax ID number(s).

Read the portal user guide for more information.

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Nurse Advice Line
Doctors in an emergency room with patient,What kind of care do you need? Not every medical issue needs emergency care. If you have a medical issue that doesn’t seem to be life-threatening, but you’re not sure what to do, you can call our Nurse Advice Line for help. They can help you decide if you should see a primary or urgent care doctor. The Nurse Advice Line is free and available 24/7 for members at 1-866-418-2920 (TTY Relay: 7-1-1).

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