The Integrated Care Management Program is a service that is provided to all Community HealthFirst MA Special Needs Plan 014 (HMO SNP) members.

An Integrated Care Management Specialist will be assigned to assist you and your health care team in transitions of care and maximizing resources available to you.

You will receive a letter with a health risk assessment (HRA) when you enroll and again annually to help us identify areas that we can assist you in optimizing your health care needs and support.

For Community HealthFirst MA Special Needs Plan 014 (HMO SNP) members wanting more information on the Integrated Care Management Program, please contact us from 8:00 a.m. to 8:00 p.m., 7 days a week at 1-800-942-0247 (TTY Relay: Dial 7-1-1).