Our customer service representatives are available to answer your questions.

Customer service will be closed on Nov. 23 for the Thanksgiving holiday. We will reopen on Nov. 24 at 8 a.m.

Call us seven days a week, from 8 a.m. to 8 p.m.

  • Prospective Members call 1-800-944-1247 (TTY Relay: Dial 7-1-1)
  • Current Members call 1-800-942-0247 (TTY Relay: Dial 7-1-1)

Email us at customercare@chpw.org

Our mailing address is:

Community Health Plan of Washington
1111 Third Avenue, Ste 400 
Seattle, WA 98101