Welcome to Community HealthFirst
Community HealthFirst™ Medicare Advantage Plans are offered by Community Health Plan of Washington, a local non-profit organization that works in partnership with Community Health Centers and health care providers throughout the state to offer affordable, quality health care to communities across Washington State.
Community HealthFirst™ offers affordable Medicare Advantage HMO plans that give you extended coverage and added value.
- Zero or low monthly premiums
- Low office visit and specialist visit copays
- Access to over 540 primary care clinics, 2,300 primary care physicians, 13,500 specialists and 100 hospitals, and 1,000 pharmacies
- 24-Hour Nurse Help Line
- Emergency coverage while traveling and more...
Want more information?
- Attend one of our Free Community Meetings
- Request an Information Packet
- Call our dedicated Medicare specialists
- Prospective Members call 1-800-944-1247 (TTY Relay: Dial 7-1-1)
- Current Members call 1-800-942-0247 (TTY Relay: Dial 7-1-1)
- 8:00 a.m. - 8:00 p.m., 7 days a week
CAHPS Survey
A new year is a great opportunity for Community HealthFirst™ Medicare Advantage Plans to better understand how well we meet your health care needs.Each year at the end of February, Community Health Plan of Washington collaborates with CMS (Centers for Medicare and Medicaid Services) to conduct a satisf action survey. We send the Consumer Assessment of Health Plan Satisfaction (CAHPS) survey to a random sample of Community Health Plan Medicare beneficiaries and give them a chance to evaluate the service they receive.
If you get a CAHPS survey in the mail, please take a few moments to complete and return it. This is your chance to tell us what we are doing right and about how we can improve our service to you.
Thank you in advance for completing and returning the CAHPS survey,
if you do get one in the mail. We always appreciate hearing from you.
Because we value what you have to say, you do not have to wait for a survey to talk to us. If you want to let us know when something is working or not working for you, please call us toll free at 1-800-942-0247, 8:00 am to 8:00 pm 7 days a week. If you are hearing or speech impaired, please call TTY Relay: Dial 7-1-1.
As always, thank you for choosing Community HealthFirst Medicare Advantage Plans. If we can be of any service, please let us know.
Concerns?
- If you have questions or concerns about your Medicare Advantage benefits, or services provided by Community Health Plan of Washington, please call us so we can provide prompt service. You can reach us at:
- Current Members call 1-800-942-0247 (TTY Relay: Dial 7-1-1)
- 8:00 a.m. - 8:00 p.m., 7 days a week
- If you wish, you may contact CMS with your concerns via their web link at:
Important Note:
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Community HealthFirst™ Medicare Advantage Plans are offered by Community Health Plan of Washington, which contracts with the Federal Government as a Medicare approved HMO. The Plan contract is renewed annually and availability of coverage beyond the current contract year is not guaranteed. Our Medicare Advantage Plans are available to people living in the plan service area that are entitled to Medicare Part A and are enrolled in Part B. You must continue to pay your Medicare Part B premium if not otherwise paid for under Medicaid or by another third party. You must receive all routine care from Plan network providers. You may only be enrolled in one Medicare-approved prescription drug plan at a time and you must receive your Medicare prescription drug coverage through that plan. Pharmacy benefits are limited to the Community Health Plan formulary. You must use a Plan network pharmacy except under non-routine circumstances. Benefits, premiums, cost sharing and limitations may vary by county or plan type. There are important conditions and/or time periods for enrollment. If you have questions on these, or anything else regarding our Medicare Advantage Plans, please contact Community HealthFirst at the number indicated above. Materials are available in alternate formats upon request.
